Mustang and Ford F-150 Named Most Dependable by J.D. Power

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Fenton, MI — February 14, 2020

The 2020 list of most dependable models as rated by J.D. Power is now out. The Ford Mustang and the Ford F-150 are award winners in their individual categories.

The J.D. Power Vehicle Dependability Study measures problems experienced during the past 12 months by original owners of three-year-old model-year vehicles.

America’s best-selling truck and the world’s best-selling sports coupe have both received new accolades from customers.

The Ford F-150 and Ford Mustang are J.D. Power’s 2020 Vehicle Dependability Study award recipients for large light-duty pickup and sporty midsize car segments, respectively, helping to launch Ford Motor Company into a tie-for-third among all automakers. The SYNC 3 voice-activated communications system – available on all 2017 model year Ford cars, SUVs, light trucks and electrified vehicles – was a significant driver of the company’s six-spot improvement compared to 2019.

“For us, high quality means more than a great experience in the first few months of ownership; it includes a great experience throughout a customer’s ownership journey, and these results affirm our commitment to building high-quality vehicles,” said Linda Cash, Ford vice president of Quality and New Model Launch Program. “This commitment now includes continuous improvements, like over-the-air-updates via WiFi, which keep SYNC 3 systems fresh.”

At a brand level, Ford climbed five spots to fifth place among non-premium brands; Lincoln jumped three spots to No. 4 among premium brands. The two top-five finishes come after both brands finished top-five in last year’s J.D. Power Initial Quality Study.

Ford F-Series last year capped its 43rd straight year as America’s best-selling pickup truck, while the Ford Mustang was the best-selling sports coupe for the third consecutive year.

Insurance Institute for Highway Safety rates the 2019 Ford F-150 as the only truck to earn the top-tier good rating in every category, and the best performing truck among 11 pickups evaluated in passenger-side small overlap front crash testing

Six available high-powered engines mean that every 2020 Mustang comes with performance in its DNA. And with nine unique trims, you’ve got options, from the fun and energetic GT Convertible to the 2020 Shelby GT500®, host to the most power-dense supercharged V8 production engine in the world.

For the truly hardcore, an available Carbon Fiber Track Package features exposed 20-inch carbon fiber wheels with 0.5-inch-wider rear wheels(11.5-inch), custom Michelin Pilot Sport Cup 2 tires, adjustable exposed carbon fiber GT4 track wing and splitter wickers with integrated dive plane. The rear seat is deleted to reduce weight.

For help in selecting the specific product with the specifications you are looking for, visit local dealer Lasco Ford in Fenton or online at https://www.lascoford.com/

About Ford Motor Company

Ford Motor Company is a global company based in Dearborn, Michigan. The company designs, manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is pursuing leadership positions in electrification, autonomous vehicles and mobility solutions. Ford employs approximately 190,000 people worldwide. For more information regarding Ford, its products and Ford Motor Credit Company, please visit corporate.ford.com.

About J.D. Power

At J.D. Power, we amplify the Voice of the Customer and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions. https://www.jdpower.com/